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| Criterion |  Operations Process Mapping |  Product Strategy Counter Metrics |  Operations 5 Whys |  Product Strategy KPI Tree |
|---|---|---|---|---|
Purposedifferent | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list. |
Complexitydifferent | Medium | Low | Low | Medium |
Timedifferent | 1-3 h | 30-60 min | 15-30 min | 90-180 min initial, dann laufend |
Participantsdifferent | 3-10 | 2-6 | 2-6 | 3-8 |
Formatdifferent | Workshop | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Process Map, Handoff List, Improvement Backlog | Counter Metric List, Guardrail Definitions | Root cause notes, Countermeasures | KPI Tree, Owner List |
Tagsno overlap | ProcessOperationsImprovement | MetricsMeasurementStrategyExperiments | Root causeIncidentLeanProblem solving | MetricsStrategyAlignmentMeasurement |