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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-3 h1-3 h90-180 min90-180 min initial, dann laufend
Participantsdifferent
3-103-83-63-8
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogBottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresGQM Table, Metric ProfilesKPI Tree, Owner List
Tagsno overlap
ProcessOperationsImprovement
FlowMeasurementConstraints
MetricsMeasurementEngineeringAlignment
MetricsStrategyAlignmentMeasurement
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