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| Criterion |  UX Research Personas |  Operations Standard Work Analysis |  Operations 8D Problem Solving |  UX Research Affinity Diagramming |
|---|---|---|---|---|
Purposedifferent | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. | When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. |
Complexitydifferent | Medium | Medium | High | Low |
Timedifferent | 1-3 Tage | 1-3 h | 1-6 Wochen | 45–90 min |
Participantsdifferent | Internes Team | 2-6 | 4-10 | 3-10 |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop |
Outputdifferent | Persona Profiles, Needs Summary, Scenario Notes | Standard Work Sheet, Deviation List, Improved Standard, Training Needs | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Theme clusters, Insight statements, Opportunity areas |
Tagsno overlap | ResearchCustomerSynthesis | LeanProcessQuality | QualityProblem solvingRoot cause | SynthesisQualitativeRoot cause |