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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for Failure Scenario Analysis.
Engineering
Failure Scenario Analysis
Paper illustration for Knowledge Mapping.
Knowledge Modeling
Knowledge Mapping
Affinity Diagramming
UX Research
Affinity Diagramming
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.In critical processes, it is not enough to plan only for the normal case. Failure Scenario Analysis looks at the path into failure and shows which failures, chains, and control gaps cause the most damage.Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-3 Tage1-3 h1-3 h45–90 min
Participantsdifferent
Internes Team3-83-123-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesFailure Scenarios, Risk Notes, Control Gaps, Test and Response ActionsKnowledge Map, Critical Knowledge Areas, Transfer PlanTheme clusters, Insight statements, Opportunity areas
Tagsno overlap
ResearchCustomerSynthesis
FailureResilienceRisk
KnowledgeMappingRisk
SynthesisQualitativeRoot cause
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