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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
Affinity Diagramming
UX Research
Affinity Diagramming
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.
Complexitydifferent
MediumHighLowLow
Timedifferent
1-3 Tage1-6 Wochen1-2 Tage45–90 min
Participantsdifferent
Internes Team4-101-43-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario Notes8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanArchitecture Document, Context View, Runtime View, Deployment ViewTheme clusters, Insight statements, Opportunity areas
Tagsno overlap
ResearchCustomerSynthesis
QualityProblem solvingRoot cause
ArchitectureDocumentationCommunication
SynthesisQualitativeRoot cause
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