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| Criterion | ![]() Product Discovery Outcome-Driven Innovation | ![]() Operations Process Mapping | ![]() Operations Root Cause Analysis | ![]() Operations Fishbone Diagram |
|---|---|---|---|---|
Purposedifferent | Outcome-Driven Innovation clarifies customer problems, solution opportunities, and evidence. It separates jobs, desired outcomes, importance, satisfaction, and opportunity, and captures results as desired outcome statements, an opportunity landscape, and segments by underserved needs. | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. | When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers. |
Complexitydifferent | High | Medium | Medium | Low |
Timedifferent | Mehrere Wochen | 1-3 h | 1-4 h | 30-60 min |
Participantsdifferent | 2-6 researchers plus sample | 3-10 | 3-8 | 2-8 |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop |
Outputdifferent | Desired outcome statements, Opportunity landscape, Segmentation by underserved needs, Innovation hypotheses | Process Map, Handoff List, Improvement Backlog | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan | Fishbone Diagram, Cause Categories, Investigation Backlog |
Tagsno overlap | OutcomesInnovationResearchQuantitative | ProcessOperationsImprovement | Root causeProblem solvingQualityIncident | Root causeQualityOperations |



