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Criterion
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Stakeholder Mapping
Facilitation
Stakeholder Mapping
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Purposedifferent
When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.
Complexitydifferent
MediumMediumLowLow
Timedifferent
90-180 min initial, dann laufend120 min initial, dann laufend60–90 min30-60 min
Participantsdifferent
3-83-62-82-6
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
KPI Tree, Owner ListHEART-GSM Table, DashboardStakeholder Map, Engagement Plan, Risk NotesCounter Metric List, Guardrail Definitions
Tagsno overlap
MetricsStrategyAlignmentMeasurement
MetricsUX researchMeasurementSatisfaction
StakeholdersAlignmentFacilitationChange
MetricsMeasurementStrategyExperiments
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