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Criterion
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
90-180 min initial, dann laufend1-6 Wochen90-180 min1-4 h
Participantsdifferent
3-84-103-63-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
KPI Tree, Owner List8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanGQM Table, Metric ProfilesProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
MetricsStrategyAlignmentMeasurement
QualityProblem solvingRoot cause
MetricsMeasurementEngineeringAlignment
Root causeProblem solvingQualityIncident
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