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Criterion
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Pareto Analysis
Decision Making
Pareto Analysis
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.In many problem situations, effect is distributed unequally across many causes. A Pareto Analysis separates the few drivers with high leverage from the long remainder and focuses attention on what measurably moves the needle.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
HighLowLowMedium
Timedifferent
2-8 h30-60 min30-60 min1-4 h
Participantsdifferent
2-82-81-63-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Problem Analysis, Decision Analysis, Risk PlanFishbone Diagram, Cause Categories, Investigation BacklogPareto Chart, Top Causes, Focus ListProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tags1 shared
Problem solvingRoot causeDecisionOperations
Root causeQualityOperations
PrioritizationQualityFocusRoot cause
Root causeProblem solvingQualityIncident
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