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Criterion
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Pareto Analysis
Decision Making
Pareto Analysis
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.In many problem situations, effect is distributed unequally across many causes. A Pareto Analysis separates the few drivers with high leverage from the long remainder and focuses attention on what measurably moves the needle.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
HighLowLowHigh
Timedifferent
2-8 h30-60 min30-60 min2-6 h
Participantsdifferent
2-82-81-63-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Problem Analysis, Decision Analysis, Risk PlanFishbone Diagram, Cause Categories, Investigation BacklogPareto Chart, Top Causes, Focus ListFMEA Table, Risk Priority, Mitigation Actions
Tags1 shared
Problem solvingRoot causeDecisionOperations
Root causeQualityOperations
PrioritizationQualityFocusRoot cause
RiskQualityOperationsRoot cause
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