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Criterion
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for DACI
Decision Making
DACI
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
HighLowLowHigh
Timedifferent
2-8 h30-60 min30-60 min1-6 Wochen
Participantsdifferent
2-82-82-104-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Problem Analysis, Decision Analysis, Risk PlanFishbone Diagram, Cause Categories, Investigation BacklogDACI Matrix, Decision Owner, Decision Log8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
Problem solvingRoot causeDecisionOperations
Root causeQualityOperations
DecisionRolesGovernanceAlignment
QualityProblem solvingRoot cause
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