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Criterion
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration of Request for Comments (RFC) with its method-specific working model.
Architecture
Request for Comments
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.An RFC clarifies architecture context, options, and consequences. It structures technical context, alternatives, tradeoffs, open questions, and review feedback, and captures the result as an RFC document, reviewer comments, and a decision rationale.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
HighHighMediumMedium
Timedifferent
2-8 h1-6 Wochen1-3 Wochen vom Draft bis zur Entscheidung1-4 h
Participantsdifferent
2-84-103-20 Reviewer3-8
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncWorkshop + async
Outputdifferent
Problem Analysis, Decision Analysis, Risk Plan8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanRFC document, Reviewer comments, Decision rationale, Follow-up ADR or ticketsProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
Problem solvingRoot causeDecisionOperations
QualityProblem solvingRoot cause
ArchitectureDecisionAsyncGovernance
Root causeProblem solvingQualityIncident
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