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| Criterion |  Product Discovery Kano Model |  Facilitation Decision Jam |  UX Research Affinity Diagramming |  Operations 8D Problem Solving |
|---|---|---|---|---|
Purposedifferent | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. |
Complexitydifferent | Medium | Low | Low | High |
Timedifferent | 1-2 Tage | 60-90 min | 45–90 min | 1-6 Wochen |
Participantsdifferent | 10-50 | 4-10 | 3-10 | 4-10 |
Formatdifferent | Workshop + async | Workshop | Workshop | Workshop + async |
Outputdifferent | Kano Matrix, Feature Classes, Priority Themes | Problem Cluster, Prioritized Challenge, Experiment | Theme clusters, Insight statements, Opportunity areas | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan |
Tagsno overlap | SatisfactionPrioritizationCustomer | FacilitationDecisionProblem solvingWorkshop | SynthesisQualitativeRoot cause | QualityProblem solvingRoot cause |