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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
A paper-based illustration representing Brainstorming with its core stages and visible working result.
Innovation
Brainstorming
Paper illustration of the Lotus Blossom working structure.
Innovation
Lotus Blossom
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When a team faces an open question with many obvious directions, the method first creates breadth instead of premature commitment. It separates idea flow from evaluation and makes lines of thought visible, creating a pool for selection and further development.When a central question feels too large, the method breaks it into neighboring topic fields with their own depth of ideation. It holds structure and openness at the same time, so adjacent perspectives don't get lost. This grows an idea space out of a core problem.
Complexitydifferent
MediumHighLowLow
Timedifferent
1-2 Tage1-6 Wochen30-60 min45-90 min
Participantsdifferent
10-504-104-123-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Kano Matrix, Feature Classes, Priority Themes8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanIdea pool, Theme clusters, ShortlistLotus Diagram, Idea Themes, Shortlist
Tagsno overlap
SatisfactionPrioritizationCustomer
QualityProblem solvingRoot cause
BrainstormingIdeationCreativityWorkshopDivergence
BrainstormingIdeationCreativityDivergenceWorkshop
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