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Criterion
Paper illustration of a four-column Kanban board with limited ongoing work, a visible blocker and a review loop.
Engineering
Kanban
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Purposedifferent
When work sits in too many parallel streams, throughput suffers and no one sees the bottlenecks. Kanban makes the flow of work visible and limits overload so a system becomes calmer and more predictable.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
Ongoing30-60 min1-3 h120 min initial, dann laufend
Participantsdifferent
2-122-63-83-6
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Kanban board, WIP policies, Flow metricsCounter Metric List, Guardrail DefinitionsBottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresHEART-GSM Table, Dashboard
Tagsno overlap
FlowVisual managementDelivery
MetricsMeasurementStrategyExperiments
FlowMeasurementConstraints
MetricsUX researchMeasurementSatisfaction
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