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| Criterion |  Product Discovery Jobs to Be Done |  Operations Failure Mode and Effects Analysis |  Operations 8D Problem Solving |  Operations Fishbone Diagram |
|---|---|---|---|---|
Purposedifferent | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers. |
Complexitydifferent | Medium | High | High | Low |
Timedifferent | 1-3 Wochen | 2-6 h | 1-6 Wochen | 30-60 min |
Participantsdifferent | 5-12 Interviews | 3-10 | 4-10 | 2-8 |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop |
Outputdifferent | Job Stories, Outcome Statements, Opportunity List | FMEA Table, Risk Priority, Mitigation Actions | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Fishbone Diagram, Cause Categories, Investigation Backlog |
Tagsno overlap | CustomerOutcomesNeeds | RiskQualityOperationsRoot cause | QualityProblem solvingRoot cause | Root causeQualityOperations |