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Criterion
How Might We
Innovation
How Might We
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Empathy Mapping
UX Research
Empathy Mapping
A paper-based illustration representing Brainstorming with its core stages and visible working result.
Innovation
Brainstorming
Purposedifferent
With a stuck problem carrying many implicit assumptions, the method translates observations into open, workable questions. It sharpens the problem frame without pre-thinking the solution, turning frustration or fuzziness into a search space with clear direction.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When a team faces an open question with many obvious directions, the method first creates breadth instead of premature commitment. It separates idea flow from evaluation and makes lines of thought visible, creating a pool for selection and further development.
Complexitydifferent
LowHighLowLow
Timedifferent
30–45 min1-6 Wochen30–60 min30-60 min
Participantsdifferent
1-104-104-84-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
HMW Questions, Challenge Framing, Idea Prompts8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanEmpathy Map, Assumptions List, Research GapsIdea pool, Theme clusters, Shortlist
Tagsno overlap
FramingOpportunityIdeationQuestions
QualityProblem solvingRoot cause
SynthesisQualitativeWorkshop
BrainstormingIdeationCreativityWorkshopDivergence
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