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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Views and Beyond method illustration showing its working structure
Architecture
Views and Beyond
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.Views and Beyond organizes architecture into several views so no single diagram has to do everything at once. This makes it possible to choose the representation that fits the stakeholder's question.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
120 min initial, dann laufend1-3 Tage30-60 min90-180 min initial, dann laufend
Participantsdifferent
3-61-42-63-8
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
HEART-GSM Table, DashboardArchitecture Views, Cross-view Notes, RationaleCounter Metric List, Guardrail DefinitionsKPI Tree, Owner List
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
DocumentationStakeholdersArchitecture
MetricsMeasurementStrategyExperiments
MetricsStrategyAlignmentMeasurement
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