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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper objective sheet with five SMART fields, baseline, target, owner, deadline and a complete result statement.
Product Strategy
SMART Goals
A paper-based illustration representing North Star Metric with its core stages and visible working result.
Growth
North Star Metric
A paper-based illustration representing OKRs with its core stages and visible working result.
Product Strategy
OKRs
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When goals are formulated too generally, it brings measurability, direction, and timing into shape. It prevents intentions from staying without clear verification.When product teams track many metrics, the view of the actual customer outcome easily gets lost. A North Star Metric bundles growth, usage, and value contribution into one signal that makes the system's direction visible.When strategic direction needs to become measurable, it connects ambition with checkable results. It makes goals connectable to focus and review.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
120 min initial, dann laufend15-30 min1-2 h1-2 h Setup
Participantsdifferent
3-61-83-82-20
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
HEART-GSM Table, DashboardSMART Goal, Measurement Note, DeadlineNorth Star metric, Input metric tree, Measurement cadenceOKR set, Measurement plan, Review cadence
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
GoalsPlanningMeasurementAlignment
GrowthMetricsAlignmentRetention
GoalsAlignmentOutcomesMeasurement
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