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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
A paper-based illustration representing North Star Metric with its core stages and visible working result.
Growth
North Star Metric
A/B Testing workspace showing the question, observations, and next decision.
Growth
A/B Testing
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When product teams track many metrics, the view of the actual customer outcome easily gets lost. A North Star Metric bundles growth, usage, and value contribution into one signal that makes the system's direction visible.When two variants compete, discussions quickly decide by taste rather than effect. A/B Testing checks behavior under controlled conditions and separates real improvement from chance or expectation effects.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.
Complexitydifferent
MediumMediumHighMedium
Timedifferent
120 min initial, dann laufend1-2 h1-4 Wochen90-180 min initial, dann laufend
Participantsdifferent
3-63-81-63-8
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncWorkshop + async
Outputdifferent
HEART-GSM Table, DashboardNorth Star metric, Input metric tree, Measurement cadenceExperiment results, Decision log, Learning summaryKPI Tree, Owner List
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
GrowthMetricsAlignmentRetention
ExperimentsGrowthAnalyticsValidation
MetricsStrategyAlignmentMeasurement
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