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| Criterion | ![]() UX Research HEART Framework | ![]() Decision Making Decision Matrix | ![]() Product Strategy Counter Metrics | ![]() Decision Making Delphi Method |
|---|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | When several options collide with several criteria, comparison quickly becomes subjective. A Decision Matrix makes the trade-off visible and brings weighting, criteria, and options into a shared logic. | When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions. | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. |
Complexitydifferent | Medium | Medium | Low | High |
Timedifferent | 120 min initial, dann laufend | 45-90 min | 30-60 min | 1-4 Wochen |
Participantsdifferent | 3-6 | 2-8 | 2-6 | 6-30 Experten |
Formatdifferent | Workshop + async | Workshop + async | Workshop + async | Async |
Outputdifferent | HEART-GSM Table, Dashboard | Decision Matrix, Scoring Rationale, Selected Option | Counter Metric List, Guardrail Definitions | Expert Forecast, Consensus Range, Assumption Notes |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | DecisionCriteriaScoringTradeoffs | MetricsMeasurementStrategyExperiments | ForecastingExpertsDecisionStrategy |



