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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Current Reality Tree
Systems Thinking
Current Reality Tree
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Causal Loop Diagram workspace showing the question, observations, and next decision.
Systems Thinking
Causal Loop Diagram
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once.For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.A Causal Loop Diagram makes feedback, reinforcement, and balance in a system legible. It uncovers side effects and self-reinforcement that stay hidden in linear explanations.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
120 min initial, dann laufend2-6 h1-3 h1-3 h
Participantsdifferent
3-63-83-82-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
HEART-GSM Table, DashboardCurrent Reality Tree, Core Problems, Intervention IdeasBottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresCausal Loop Diagram, Feedback Notes, Leverage Points
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
Systems thinkingRoot causeConstraintsCausality
FlowMeasurementConstraints
FeedbackSystems thinkingCausalityDynamics
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