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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Paper objective sheet with five SMART fields, baseline, target, owner, deadline and a complete result statement.
Product Strategy
SMART Goals
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.When goals are formulated too generally, it brings measurability, direction, and timing into shape. It prevents intentions from staying without clear verification.Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs.
Complexitydifferent
MediumLowLowMedium
Timedifferent
120 min initial, dann laufend30-60 min15-30 min90-180 min
Participantsdifferent
3-62-61-83-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
HEART-GSM Table, DashboardCounter Metric List, Guardrail DefinitionsSMART Goal, Measurement Note, DeadlineGQM Table, Metric Profiles
Tags1 shared
MetricsUX researchMeasurementSatisfaction
MetricsMeasurementStrategyExperiments
GoalsPlanningMeasurementAlignment
MetricsMeasurementEngineeringAlignment
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