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| Criterion | ![]() UX Research HEART Framework | ![]() Product Strategy Counter Metrics | ![]() UX Research Diary Study | ![]() Product Strategy KPI Tree |
|---|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions. | When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory. | When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list. |
Complexitydifferent | Medium | Low | Medium | Medium |
Timedifferent | 120 min initial, dann laufend | 30-60 min | 1-4 Wochen | 90-180 min initial, dann laufend |
Participantsdifferent | 3-6 | 2-6 | 5-20 | 3-8 |
Formatdifferent | Workshop + async | Workshop + async | Async | Workshop + async |
Outputdifferent | HEART-GSM Table, Dashboard | Counter Metric List, Guardrail Definitions | Diary Entries, Longitudinal Patterns, Experience Timeline | KPI Tree, Owner List |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | MetricsMeasurementStrategyExperiments | UX researchTrackingBehavior | MetricsStrategyAlignmentMeasurement |



