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| Criterion | ![]() UX Research HEART Framework | ![]() Facilitation Consensus Workshop | ![]() UX Research Affinity Diagramming | ![]() Product Strategy KPI Tree |
|---|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list. |
Complexitydifferent | Medium | Medium | Low | Medium |
Timedifferent | 120 min initial, dann laufend | 1-3 h | 45–90 min | 90-180 min initial, dann laufend |
Participantsdifferent | 3-6 | 5-30 | 3-10 | 3-8 |
Formatdifferent | Workshop + async | Workshop | Workshop | Workshop + async |
Outputdifferent | HEART-GSM Table, Dashboard | Consensus Clusters, Theme Titles, Priority Areas | Theme clusters, Insight statements, Opportunity areas | KPI Tree, Owner List |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | FacilitationConsensusWorkshopAlignment | SynthesisQualitativeRoot cause | MetricsStrategyAlignmentMeasurement |



