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Criterion
Gap Analysis method illustration showing its working structure
Business Strategy
GAP Analysis
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper objective sheet with five SMART fields, baseline, target, owner, deadline and a complete result statement.
Product Strategy
SMART Goals
Purposedifferent
GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When goals are formulated too generally, it brings measurability, direction, and timing into shape. It prevents intentions from staying without clear verification.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-3 h90-180 min initial, dann laufend120 min initial, dann laufend15-30 min
Participantsdifferent
2-83-83-61-8
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Gap Matrix, Action Plan, Risk NotesKPI Tree, Owner ListHEART-GSM Table, DashboardSMART Goal, Measurement Note, Deadline
Tagsno overlap
StrategyAnalysisPlanning
MetricsStrategyAlignmentMeasurement
MetricsUX researchMeasurementSatisfaction
GoalsPlanningMeasurementAlignment
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