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Criterion
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Purposedifferent
When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.
Complexitydifferent
LowMediumHighLow
Timedifferent
30-60 min1-2 Tage2-6 h20-45 min
Participantsdifferent
2-8Based on research question3-10Based on research question
Formatdifferent
WorkshopAsyncWorkshopWorkshop + async
Outputdifferent
Fishbone Diagram, Cause Categories, Investigation BacklogFindability Metrics, Path Analysis, Revised IAFMEA Table, Risk Priority, Mitigation ActionsContent groups, Label set, IA hypotheses
Tagsno overlap
Root causeQualityOperations
Information architectureNavigationFindability
RiskQualityOperationsRoot cause
Information architectureNavigationStructure
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