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Criterion
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Affinity Diagramming
UX Research
Affinity Diagramming
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitysame
LowLowLowLow
Timedifferent
1-2 Tage20-45 min45–90 min15-30 min
Participantsdifferent
10-30Based on research question3-102-6
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Click Heatmap, Success Rate, Design RecommendationsContent groups, Label set, IA hypothesesTheme clusters, Insight statements, Opportunity areasRoot cause notes, Countermeasures
Tagsno overlap
UXNavigationFindabilityValidation
Information architectureNavigationStructure
SynthesisQualitativeRoot cause
Root causeIncidentLeanProblem solving
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