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Criterion
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitysame
LowLowLowLow
Timedifferent
1-2 Tage45–90 min20-45 min15-30 min
Participantsdifferent
10-303-10Based on research question2-6
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Click Heatmap, Success Rate, Design RecommendationsTheme clusters, Insight statements, Opportunity areasContent groups, Label set, IA hypothesesRoot cause notes, Countermeasures
Tagsno overlap
UXNavigationFindabilityValidation
SynthesisQualitativeRoot cause
Information architectureNavigationStructure
Root causeIncidentLeanProblem solving
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