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| Criterion | ![]() UX Research First-click Testing | ![]() Operations 8D Problem Solving | ![]() UX Research Empathy Mapping | ![]() UX Research Affinity Diagramming |
|---|---|---|---|---|
Purposedifferent | When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. |
Complexitydifferent | Low | High | Low | Low |
Timedifferent | 1-2 Tage | 1-6 Wochen | 30–60 min | 45–90 min |
Participantsdifferent | 10-30 | 4-10 | 4-8 | 3-10 |
Formatdifferent | Async | Workshop + async | Workshop | Workshop |
Outputdifferent | Click Heatmap, Success Rate, Design Recommendations | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Empathy Map, Assumptions List, Research Gaps | Theme clusters, Insight statements, Opportunity areas |
Tagsno overlap | UXNavigationFindabilityValidation | QualityProblem solvingRoot cause | SynthesisQualitativeWorkshop | SynthesisQualitativeRoot cause |



