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| Criterion |  UX Research Empathy Mapping |  Operations 8D Problem Solving |  Delivery Communication Plan |  UX Research Affinity Diagramming |
|---|---|---|---|---|
Purposedifferent | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. |
Complexitydifferent | Low | High | Low | Low |
Timedifferent | 30–60 min | 1-6 Wochen | 45-90 min | 45–90 min |
Participantsdifferent | 4-8 | 4-10 | 2-6 | 3-10 |
Formatdifferent | Workshop | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Empathy Map, Assumptions List, Research Gaps | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Communication Plan, Channel Matrix, Message Cadence | Theme clusters, Insight statements, Opportunity areas |
Tagsno overlap | SynthesisQualitativeWorkshop | QualityProblem solvingRoot cause | CommunicationStakeholdersDeliveryPlanning | SynthesisQualitativeRoot cause |