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| Criterion | ![]() Innovation Double Diamond | ![]() UX Research HEART Framework | ![]() Product Strategy Counter Metrics | ![]() Product Strategy KPI Tree |
|---|---|---|---|---|
Purposedifferent | For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions. | When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list. |
Complexitydifferent | Medium | Medium | Low | Medium |
Timedifferent | Wochen bis Monate | 120 min initial, dann laufend | 30-60 min | 90-180 min initial, dann laufend |
Participantsdifferent | 3-12 | 3-6 | 2-6 | 3-8 |
Formatsame | Workshop + async | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Problem Statement, Solution Options, Prototypes, Deliverables per Phase | HEART-GSM Table, Dashboard | Counter Metric List, Guardrail Definitions | KPI Tree, Owner List |
Tagsno overlap | ProcessDivergenceInnovation | MetricsUX researchMeasurementSatisfaction | MetricsMeasurementStrategyExperiments | MetricsStrategyAlignmentMeasurement |



