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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Stakeholder Mapping
Facilitation
Stakeholder Mapping
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-4 Wochen60–90 min90-180 min initial, dann laufend30-60 min
Participantsdifferent
5-202-83-82-6
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineStakeholder Map, Engagement Plan, Risk NotesKPI Tree, Owner ListCounter Metric List, Guardrail Definitions
Tagsno overlap
UX researchTrackingBehavior
StakeholdersAlignmentFacilitationChange
MetricsStrategyAlignmentMeasurement
MetricsMeasurementStrategyExperiments
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