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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper matrix with six colored hat cards for information, feeling, value, caution, ideas and process control.
Facilitation
Six Thinking Hats
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When a topic gets stuck too quickly in the same thinking mode, Six Thinking Hats deliberately separates the perspectives. This means facts, risks, creativity, and emotional signals get worked through one after another instead of mixed together.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.
Complexitydifferent
MediumMediumHighLow
Timedifferent
1-4 Wochen45-90 min1-6 Wochen60-90 min
Participantsdifferent
5-204-124-104-10
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelinePerspective Notes, Decision Inputs, Action Items8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanProblem Cluster, Prioritized Challenge, Experiment
Tagsno overlap
UX researchTrackingBehavior
FacilitationOptionsDecision
QualityProblem solvingRoot cause
FacilitationDecisionProblem solvingWorkshop
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