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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Paper scorecard with four perspectives, connected objective cards and columns for measures, targets and initiatives.
Business Strategy
Balanced Scorecard
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures.
Complexitydifferent
MediumLowMediumHigh
Timedifferent
1-4 Wochen30-60 min90-180 min initial, dann laufendHalber Tag bis mehrere Wochen
Participantsdifferent
5-202-63-84-12
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineCounter Metric List, Guardrail DefinitionsKPI Tree, Owner ListBalanced Scorecard, Strategic Measures, Initiative Map
Tagsno overlap
UX researchTrackingBehavior
MetricsMeasurementStrategyExperiments
MetricsStrategyAlignmentMeasurement
StrategyMetricsExecution
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