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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper scorecard with four perspectives, connected objective cards and columns for measures, targets and initiatives.
Business Strategy
Balanced Scorecard
A paper-based illustration representing North Star Metric with its core stages and visible working result.
Growth
North Star Metric
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures.When product teams track many metrics, the view of the actual customer outcome easily gets lost. A North Star Metric bundles growth, usage, and value contribution into one signal that makes the system's direction visible.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
1-4 WochenHalber Tag bis mehrere Wochen1-2 h90-180 min initial, dann laufend
Participantsdifferent
5-204-123-83-8
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineBalanced Scorecard, Strategic Measures, Initiative MapNorth Star metric, Input metric tree, Measurement cadenceKPI Tree, Owner List
Tagsno overlap
UX researchTrackingBehavior
StrategyMetricsExecution
GrowthMetricsAlignmentRetention
MetricsStrategyAlignmentMeasurement
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