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| Criterion |  Decision Making Delphi Method |  Operations 8D Problem Solving |  Operations Kepner-Tregoe |  Operations Fishbone Diagram |
|---|---|---|---|---|
Purposedifferent | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations. | When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers. |
Complexitydifferent | High | High | High | Low |
Timedifferent | 1-4 Wochen | 1-6 Wochen | 2-8 h | 30-60 min |
Participantsdifferent | 6-30 Experten | 4-10 | 2-8 | 2-8 |
Formatdifferent | Async | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Expert Forecast, Consensus Range, Assumption Notes | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Problem Analysis, Decision Analysis, Risk Plan | Fishbone Diagram, Cause Categories, Investigation Backlog |
Tagsno overlap | ForecastingExpertsDecisionStrategy | QualityProblem solvingRoot cause | Problem solvingRoot causeDecisionOperations | Root causeQualityOperations |