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Criterion
Paper illustration for Current Reality Tree
Systems Thinking
Current Reality Tree
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Purposedifferent
A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.
Complexitydifferent
HighMediumMediumLow
Timedifferent
2-6 h120 min initial, dann laufend1-3 h30-60 min
Participantsdifferent
3-83-63-82-6
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Current Reality Tree, Core Problems, Intervention IdeasHEART-GSM Table, DashboardBottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresCounter Metric List, Guardrail Definitions
Tagsno overlap
Systems thinkingRoot causeConstraintsCausality
MetricsUX researchMeasurementSatisfaction
FlowMeasurementConstraints
MetricsMeasurementStrategyExperiments
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