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| Criterion |  Product Strategy Counter Metrics |  UX Research HEART Framework |  UX Research Affinity Diagramming |  UX Research Empathy Mapping |
|---|---|---|---|---|
Purposedifferent | When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. |
Complexitydifferent | Low | Medium | Low | Low |
Timedifferent | 30-60 min | 120 min initial, dann laufend | 45–90 min | 30–60 min |
Participantsdifferent | 2-6 | 3-6 | 3-10 | 4-8 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Workshop |
Outputdifferent | Counter Metric List, Guardrail Definitions | HEART-GSM Table, Dashboard | Theme clusters, Insight statements, Opportunity areas | Empathy Map, Assumptions List, Research Gaps |
Tagsno overlap | MetricsMeasurementStrategyExperiments | MetricsUX researchMeasurementSatisfaction | SynthesisQualitativeRoot cause | SynthesisQualitativeWorkshop |