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Criterion
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Paper illustration for Diary Study.
UX Research
Diary Study
Paper scorecard with four perspectives, connected objective cards and columns for measures, targets and initiatives.
Business Strategy
Balanced Scorecard
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Purposedifferent
When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.
Complexitydifferent
LowMediumHighMedium
Timedifferent
30-60 min1-4 WochenHalber Tag bis mehrere Wochen90-180 min initial, dann laufend
Participantsdifferent
2-65-204-123-8
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop + async
Outputdifferent
Counter Metric List, Guardrail DefinitionsDiary Entries, Longitudinal Patterns, Experience TimelineBalanced Scorecard, Strategic Measures, Initiative MapKPI Tree, Owner List
Tagsno overlap
MetricsMeasurementStrategyExperiments
UX researchTrackingBehavior
StrategyMetricsExecution
MetricsStrategyAlignmentMeasurement
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