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| Criterion |  Product Strategy Counter Metrics |  UX Research Affinity Diagramming |  UX Research HEART Framework |  Business Strategy Balanced Scorecard |
|---|---|---|---|---|
Purposedifferent | When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. |
Complexitydifferent | Low | Low | Medium | High |
Timedifferent | 30-60 min | 45–90 min | 120 min initial, dann laufend | Halber Tag bis mehrere Wochen |
Participantsdifferent | 2-6 | 3-10 | 3-6 | 4-12 |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Counter Metric List, Guardrail Definitions | Theme clusters, Insight statements, Opportunity areas | HEART-GSM Table, Dashboard | Balanced Scorecard, Strategic Measures, Initiative Map |
Tagsno overlap | MetricsMeasurementStrategyExperiments | SynthesisQualitativeRoot cause | MetricsUX researchMeasurementSatisfaction | StrategyMetricsExecution |