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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration of a two-by-two Ansoff Matrix with four growth directions
Business Strategy
Ansoff Matrix
Gap Analysis method illustration showing its working structure
Business Strategy
GAP Analysis
Paper illustration of Porter’s five competitive forces
Business Strategy
Porter Five Forces
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.The Ansoff Matrix organizes growth options by market and product relation. It helps weigh expansion, diversification, and adaptation cleanly against each other.GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing.Porter Five Forces analyzes the forces that shape competitive pressure and profitability in a market. The view of market structure goes beyond individual competitors and reveals systemic pressure points.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-3 Wochen45-90 min1-3 h1-3 h
Participantsdifferent
4-12 Beobachtungen2-82-82-8
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsAnsoff Matrix, Growth Options, Risk NotesGap Matrix, Action Plan, Risk NotesFive Forces Analysis, Competitive Risks, Strategic Options
Tagsno overlap
UX researchObservationContext
GrowthStrategyMarketPortfolio
StrategyAnalysisPlanning
StrategyCompetitionMarket
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