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Criterion
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
LowLowHighHigh
Timedifferent
20-45 min30 min Setup, dann laufend2-6 h1-6 Wochen
Participantsdifferent
Based on research question1-3 maintaining, briefing for everyone3-104-10
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop + async
Outputdifferent
Content groups, Label set, IA hypothesesRAID Log, Status Report SourceFMEA Table, Risk Priority, Mitigation Actions8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
Information architectureNavigationStructure
RiskTrackingStakeholdersGovernance
RiskQualityOperationsRoot cause
QualityProblem solvingRoot cause
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