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Criterion
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
LowLowHighHigh
Timedifferent
20-45 min30 min Setup, dann laufend1-6 Wochen2-6 h
Participantsdifferent
Based on research question1-3 maintaining, briefing for everyone4-103-10
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop
Outputdifferent
Content groups, Label set, IA hypothesesRAID Log, Status Report Source8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
Information architectureNavigationStructure
RiskTrackingStakeholdersGovernance
QualityProblem solvingRoot cause
RiskQualityOperationsRoot cause
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