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Criterion
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Purposedifferent
When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.
Complexitydifferent
LowHighMediumLow
Timedifferent
20-45 min2-6 h45-90 min30-60 min
Participantsdifferent
Based on research question3-102-52-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Content groups, Label set, IA hypothesesFMEA Table, Risk Priority, Mitigation ActionsA3 Report, Action Plan, Root Cause AnalysisFishbone Diagram, Cause Categories, Investigation Backlog
Tagsno overlap
Information architectureNavigationStructure
RiskQualityOperationsRoot cause
LeanProblem solvingCoachingOperations
Root causeQualityOperations
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