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| Criterion | ![]() UX Research Card Sorting | ![]() Operations Fishbone Diagram | ![]() Operations Root Cause Analysis | ![]() Operations Failure Mode and Effects Analysis |
|---|---|---|---|---|
Purposedifferent | When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations. | When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. | For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability. |
Complexitydifferent | Low | Low | Medium | High |
Timedifferent | 20-45 min | 30-60 min | 1-4 h | 2-6 h |
Participantsdifferent | Based on research question | 2-8 | 3-8 | 3-10 |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop |
Outputdifferent | Content groups, Label set, IA hypotheses | Fishbone Diagram, Cause Categories, Investigation Backlog | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan | FMEA Table, Risk Priority, Mitigation Actions |
Tagsno overlap | Information architectureNavigationStructure | Root causeQualityOperations | Root causeProblem solvingQualityIncident | RiskQualityOperationsRoot cause |



