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Criterion
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration for Communication Plan
Delivery
Communication Plan
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration of Shape Up with its method-specific working model.
Delivery
Shape Up
Purposedifferent
When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.Shape Up helps clarify scope, sequence, and delivery flow. It makes work boundaries and decisions explicit and captures results as pitches, bet-table decisions, and hill charts.
Complexitydifferent
LowLowMediumMedium
Timedifferent
20-45 min45-90 min1-2 Tage6 Wochen Cycle + 2 Wochen Cool-Down
Participantsdifferent
Based on research question2-6Based on research question2-4 pro Pitch
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncWorkshop + async
Outputdifferent
Content groups, Label set, IA hypothesesCommunication Plan, Channel Matrix, Message CadenceFindability Metrics, Path Analysis, Revised IAPitches, Bet-table decisions, Hill charts, Cooldown outcomes
Tagsno overlap
Information architectureNavigationStructure
CommunicationStakeholdersDeliveryPlanning
Information architectureNavigationFindability
PlanningDeliveryAutonomy
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