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Criterion
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Purposedifferent
When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.
Complexitydifferent
LowLowMediumMedium
Timedifferent
20-45 min45–90 min1-3 Tage1-2 Tage
Participantsdifferent
Based on research question3-10Internes TeamBased on research question
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncAsync
Outputdifferent
Content groups, Label set, IA hypothesesTheme clusters, Insight statements, Opportunity areasPersona Profiles, Needs Summary, Scenario NotesFindability Metrics, Path Analysis, Revised IA
Tagsno overlap
Information architectureNavigationStructure
SynthesisQualitativeRoot cause
ResearchCustomerSynthesis
Information architectureNavigationFindability
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