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Criterion
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
A hypothetical failure makes concrete risks, signals, and fitting mitigations visible.
Decision Making
Pre-Mortem
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Failure Scenario Analysis.
Engineering
Failure Scenario Analysis
Purposedifferent
For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.In early initiatives with many uncertainties, planning quickly turns too optimistic. A pre-mortem makes the expected failure visible in advance and sharpens the view of causes, gaps, and countermeasures.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.In critical processes, it is not enough to plan only for the normal case. Failure Scenario Analysis looks at the path into failure and shows which failures, chains, and control gaps cause the most damage.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-3 h20–45 min120 min initial, dann laufend1-3 h
Participantsdifferent
3-8Small cross-functional group3-63-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Bottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresRisk list, Mitigation plan, Assumption logHEART-GSM Table, DashboardFailure Scenarios, Risk Notes, Control Gaps, Test and Response Actions
Tagsno overlap
FlowMeasurementConstraints
RiskDecisionFailurePlanning
MetricsUX researchMeasurementSatisfaction
FailureResilienceRisk
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