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Criterion
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Purposedifferent
For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-3 h1 h bis mehrere Wochen120 min initial, dann laufend90-180 min initial, dann laufend
Participantsdifferent
3-81-83-63-8
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Bottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresPDCA Log, Experiment Plan, Learning Outcome, Standard ChangeHEART-GSM Table, DashboardKPI Tree, Owner List
Tagsno overlap
FlowMeasurementConstraints
Continuous improvementLeanExperiments
MetricsUX researchMeasurementSatisfaction
MetricsStrategyAlignmentMeasurement
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